Blog

August 19th, 2014

Facebook_Aug18_BMost of our News Feeds on Facebook are a constantly changing mesh of links, posts, shares, and likes. If you see something interesting on your News Feed, for example a link to an article, you likely need to click on it right away or you won't be able to find it again with the influx of posts and information. In an effort to remedy this problem, Facebook has introduced the Save feature.

About the Save feature

The idea behind the Save feature is that it allows users to save longer-form content like articles posted on a News Feed. So, if someone has posted a link to an article on your favorite blog and you would like to read it later, you can now save it.

While this feature is similar to various apps like Pocket and Readability, which allow users to save content on the Web to read later, Facebook's version goes a little deeper. In a blog article announcing the feature, the company noted that the Save feature allows users to, "Save items like links, places, movies, TV and music."

Let's say you are at work, and during your break you quickly check Facebook. You come across a post where your friends have shared a link to a restaurant's Facebook Page. If you don't have time to visit the page right at that moment you can save it to view later.

While this feature will prove useful for many users, it is worth noting that when you save content, e.g., an article, you will need to have an Internet connection to access it in the future. Knowing Facebook however, they may integrate a feature like this in the future.

How to save content for later

Facebook has integrated this feature into all versions of Facebook, including the mobile app and browser-based versions. You can save content and links by:
  1. Scrolling through your News Feed until you find an article, link, Place, etc. that you would like to save for later.
  2. Clicking on the downward facing grey arrow at the top-right of the post.
  3. Selecting Save 'content name'. Note: The name will be based on the name of the link in the post.

Accessing your saved content

If you are looking at Facebook in your browser, then you should see a tab called Saved show up in the upper part (the area just below your profile image) of the left-hand vertical bar of the page. For users who access Facebook via the mobile app, press the three horizontal bars at the top-right of the app (located just below the magnifying glass) and you should see a section called Saved under Favorites.

When you click on Saved you should see a new screen open with the content you have saved. It will be divided into different types including:

  • All
  • Links
  • Places
  • Music
  • Books
You can interact with each item by either:
  • Tapping on it - This will open the page, link, or content.
  • Sliding it to the left - This will allow you to archive the content or press More to review, share or Like the content.
If you are looking to learn more about the Save feature, or Facebook in general and how it can be used effectively in your business, contact us today.
Published with permission from TechAdvisory.org. Source.

August 15th, 2014

Virtualization_Aug11_BWhile there are numerous tech systems available to small and medium size businesses, one of the most useful has proven to be virtualization. This movement of physical systems to a virtual counterpart offers many benefits when implemented correctly. Administered poorly however and you could see systems fail. To help avoid this, it is worthwhile being aware of five common ways virtualization fails.

1. Migration is forced before it is ready

One of the biggest reasons virtualization fails is that it is pushed before the company is ready for it. For example, it could be that the IT team is forced to fast-track virtualization, resulting in staff being forced to drop all other tasks and focus on migration.

If you rush, the chances of failure and mistakes always rise. And when it comes to changing systems from physical to virtual, mistakes can be compounded, thus increasing overall migration time and costs.

To avoid this you should take the time to conduct research on solutions available, workloads, applications to the move, and your specific business needs. Once you are across this, you should also take the time to get to know your systems and test them before migration.

2. Trying to implement a management plan after virtualizing systems

Some companies decide to virtualize first, and then try to figure out how to manage systems after migration is complete. This will almost always result in inefficiencies and frustration as the pressure is on not just to learn how to manage but also how to use this solution.

In order to see a more successful virtualization, you should have a management plan in place before you migrate your systems. You should look at how virtual machines will be managed, who will be doing what, as well as what systems you are going to use, and more. One of the best times to develop an overall management plan is when you are in the testing phase, well before actual migration. This will give you an idea of how systems will work in reality and how you can manage them.

3. Virtualization without employee buy-in, or involving employees

We have seen companies implement a virtualization solution without having full buy-in from the employees who will be using and managing the system. What this results in is confusion, resentment, lost efficiency, and, in some extreme situations, sabotage.

In order to successfully introduce a virtualized solution, you should ensure that all employees who will be using the system are not only aware of it but are trained on how to use it and have been given a fair chance to air their opinions. If you can achieve employee buy-in, there is a better chance that the systems will be used more effectively, and employees will be more open to other solutions being implemented.

4. Assuming one solution that works for others will work for you

An easy mistake to make is to only consider solutions successfully implemented by other businesses. The fact is, every business is different, and you should be looking for a solution that meets your specific needs.

If you go with a ready-made solution, or one-size-fits-all solution, it will likely work to some extent. However, there is a good chance that it will not completely meet your needs. This will likely result in either lost efficiency or increased investment in order to get what you need.

We recommend looking for a provider who can meet your virtualization needs with tailor made solutions. This way you will get what you need straightaway and likely not need to invest more in the future.

5. Not managing your virtual solution after implementation

Unlike some tech solutions, virtualization is not really a 'set it and forget it' type of solution. You will need to manage it from the start if you want to be able to get the most out of your systems. This includes ensuring resources are being allocated properly; machines are created and shut down properly; apps and systems are updated; and more.

While virtualized solutions do require less management than their physical counterparts, they still require some management and you will need people to help you do that. One of the best solutions is to work with an IT partner like us who can help manage your systems and ensure that they are working efficiently.

In fact, we offer a wide variety of virtualization solutions. By working with us, we can help take some of the virtualization load off and allow you to focus on running your business. If you would like to learn more, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 14th, 2014

iPad_Aug11_BThe iPad has become one of the most favorite devices of business owners and managers the world over. While the usability and mobility of these devices is almost unparalleled, there are some common issues that crop up. One of the biggest, is that it can be somewhat confusing to keep track of all the apps you've installed. If you have come across this issue, here are three ways you can find your apps.

1. Finding installed apps via Settings

While there is no set section of the iPad's Settings that allows you to view installed apps, you can actually view installed apps by looking at the Usage section. This section tells users how much storage space installed apps are using, therefore giving you a list of installed apps.

You can access the Usage section of Settings by:

  1. Opening the Settings panel on your iPad.
  2. Tapping on General.
  3. Selecting Usage.
This will list the apps you have installed, organized by how much hard drive space they are using. What's great about this method is that you can not only see the apps you have installed but also see if there are apps you aren't using, or apps that are taking up valuable space. You can also select apps to learn more about how much memory they are using and even uninstall an app should you not need it anymore.

2. Finding installed apps via Spotlight

If you have iOS 7 on your iPad you can view all installed apps via the Spotlight feature. Spotlight allows you to search your iPad for files, folders, apps, and more, and can be accessed by swiping down from the top of the screen when looking at the Home screen.

You can see what apps you have installed using Spotlight by:

  1. Opening Spotlight by sliding down from the top of your iPad's screen.
  2. Tapping on the blank spot beside the magnifying glass.
  3. Typing "." (period/full stop) without the quotations.
You should see a list of your installed apps come up, though there is no apparent way they are organized. If you tap on an app name, it will open.

3. Finding installed apps via iTunes

The other way you can find out the apps you have installed is via iTunes. You can do this by:
  1. Plugging your iPad into your computer via the cord that came with the device.
  2. Opening iTunes, if it doesn't open automatically when you connect it.
  3. Clicking on the device's name under Devices.
  4. Selecting Apps.
You will be able to search for apps, or you should see a full list of installed apps. The great thing about this feature is that if you search for apps, you should see where they are on your device's screen. From there you can move the apps around, or even delete them.

If you are looking to learn more about using the iPad, please contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic iPad
August 13th, 2014

AndroidTablet_Aug11_BAndroid is steadily gaining popularity with business users around the world. One issue many holdouts have with the system however is that it's often too open to be completely managed by the office, or it's too open to ensure security. In an effort to increase usability for businesses, Google has announced a new feature - Google Work - which will have a number of work-specific features.

What exactly is Android Work?

Android Work is a program that is being developed by Google that will be introduced in the next version of Android - Android L. Because of the overall open and somewhat fragmented nature of Android, many businesses have been struggling to manage devices. In an effort to attract business customers, device manufactures have come up with their own business-centric suite of features that boost device security and manageability.

While there are a number of options out there, Samsung has had the most success with KNOX. This is essentially a secure version of Android that can be managed by businesses. With devices running KNOX, administrators can separate personal and work features, as well as manage and secure business apps and content on a user's device.

The best way to think of this program is that it enables a completely separate business profile, that can be managed by a company, on a personal device. Users with a system like this will be able to separate work and personal apps, content, and data, but still be able to use the same device. This is what mobile experts refer to as containerization - business apps and data are essentially stored in a container that is kept within the overall Android system.

Google found this idea of being able to separate personal lives and work on the same device to be something worth investing in, and have subsequently developed Android Work based on the KNOX platform. This will allow all Android users, not just users with Samsung devices, to take advantage of this program.

When launched there will be a number of key business oriented features beyond just the KNOX support. Here are two of the most talked about.

Seamless transition between personal and work data

Containerization is usually referred to as creating a separate system on one device, kind of like having a work and personal profile on your computer. While this is great, it can be annoying to switch between profiles on your device. So, Google has decided to modify the way containers work, making them more seamless.

With Android Work, IT will be able to install and manage apps on a user's device - they have to agree to this of course. Only, these apps will appear on the device beside personal apps and will be useable just like any other app. In the background however, the Android Work managed apps will sit in their own container. This container will apply heavy encryption to related data going in and out of the device, and restrict what users can do with the app (based on whatever rules the IT admin has set).

The key here is that while the apps and security are separate, the user will not notice any major difference and will be able to interact with both personal and business apps from the same profile. They will be able to tell the difference between work and personal apps as apps installed, managed or related to Android Work will have an identifying badge on the icon.

Easier deploying and managing of apps

With Android Work, IT admins or managers will be able to bulk purchase apps from the Google Play store and have them automatically installed on user's devices. If you use separate apps, or have developed apps for use in-house, you will also be able to push these to devices.

Beyond that, there will be admin panels that can push updates to apps on all devices, or even bulk manage existing apps. While the user will see no real difference, the apps in the Work container are managed by the administrator, not the user.

Will Work be useful?

Many business owners have been asking this question over the past few months, and the answer really depends on how you use devices in the office. If you support BYOD (Bring Your Own Device), you will be able to easily manage the apps, data, and security of just the business related apps, while still allowing personal apps and data to be installed on the same device.

Companies who provide their employees with mobile phones or tablets will also find Android Work useful as it will enable easier management and enhanced security across a variety of Android devices.

When will Android Work be available?

As of now, Android Work is still in development, but Google has noted that it will be released as a feature of the next version of Android, which is slated to be released this fall.

If you are looking to learn more about Android Work, or how to manage Android devices, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 13th, 2014

Offie_Aug11_BIt’s undeniable that Microsoft Excel is one of the most popular spreadsheet applications used by businesses today. Not only does it simplify the process of creating spreadsheets with complex built-in formulas and colorful, descriptive charts, but it also allows you to add headers and footers. Let’s take a look at what headers and footers are and how you can make use of them in Excel.

What are headers and footers?

As with Word, Headers and footers are lines of text that print at the top (header) and bottom (footer) of each page in an Excel spreadsheet. They often contain descriptive text such as titles, dates, or page numbers displayed in page layout views and on printed pages.

Headers and footers are useful in providing quick information about your document or data in a predictable format and also help set out different parts of a document. Simply put, they make calculations, graphs, and pivot tables much easier to read and follow.

How to add and remove headers and footers:

  1. Select the spreadsheet for which you want to add headers or footers.
  2. On the Insert tab in the Text group, click Header & Footer; this displays the spreadsheet in page layout view.
  3. To add a header or footer, click on the left, right or center of the Header or Footer text box at the top or bottom of the spreadsheet page.
  4. You can now add a preset header or footer to your document, or create a custom header and footer.
  5. To start a new line in a header or footer text box, press ENTER; to include a single ampersand (&) in the text of a header or footer, use two ampersands. When you are done, click anywhere in the spreadsheet to close Header or Footer.
  6. Return to Normal page view by clicking on the View tab and Normal button.
  7. To remove the header or footer from a spreadsheet, select the View tab and click on Page Layout. Delete the information you want to remove.
The next time you need to repeat text on a page to make information more organized and easier to digest, you can simply do so with Excel's header and footer feature. Looking to learn more about Microsoft Office and its features? Contact us today and see how we can help.
Published with permission from TechAdvisory.org. Source.

August 12th, 2014

Office365_Aug11_BOffice for iPad was introduced earlier this year, and with it came full versions of Word, Excel, and PowerPoint that were optimized for use on Apple's popular tablet. While the apps have been popular, especially with Office 365 users, there is always room for improvement. As such, Microsoft has recently introduced a number of updates for some of the apps.

Excel updates

There are three major updates that have been introduced to the iPad version of Excel:
  • Increased pivot table interaction - These tables are among the most useful for business users working with data. With the new update you can now filter, sort, collapse, and expand details. You can now also refresh pivot tables whereby data is pulled from the workbook. Beyond this, you can also change the visual style and layout of the tables.
  • Flick to select large amounts of data - Working with large amounts of data, or spreadsheets with a large number of rows and columns can be tough on the touch screen. So, to make things easier, you can now select large amounts of data by flicking. For example, if you want to select all the rows in one column, you can simply tap on the selection handle of the top row and flick down to select the whole column.
  • Easier manipulation of data - While touch screens are great, and useful, there are times when working with spreadsheets using a keyboard is much better. In the latest update, Microsoft has added increased support for keyboards. This includes support of many familiar keyboard shortcuts, like CTRL+2 which allows users to switch between cell entry modes.

PowerPoint updates

As with Excel, there are three updates that have been introduced to the iPad version of PowerPoint:
  • Presenter View - Many people had taken to using their iPad to run presentations while connected to a projector. In the previous version, your iPad would just show what was actually on the screen, but now you can enable Presenter View. This view shows your slide notes on your iPad's screen, as well as the slides that are coming up next while your presentation runs via the projector.
  • Easier inclusion of visuals - With the new update, all embedded videos and sound recordings now play natively over your iPad; meaning they will play directly from a presentation. You can also add media directly to a presentation from your iPad's Camera Roll, which means you can record and add content all from your iPad.
  • Better annotation tools - There are a number of new annotation tools, including an improved pen and eraser which are designed to make annotations on the iPad's touch screen show up on presentations more easily.

Updates across all apps

Microsoft has been listening to the feedback from Pad app users, and has introduced the three most requested features that apply to all three main apps: Word, PowerPoint, and Excel.
  • Send the file as a PDF - PDFs are one of the most versatile document formats for businesses. Because most systems have software to open these document, it's great for users who don't use Office. Now, you can send the document you are working on as a PDF directly from your iPad. You can find this option under the Share menu.
  • Better image editing - With the update, you can now tap on an image in any Office app to either crop or resize it. If you make any edits, and find they aren't to your liking, there is also the ability to revert to the original image by pressing Reset.
  • Support for third-party fonts - Some businesses prefer to use fonts that aren't included in Office. Up until now, only Office supported fonts could be used on the iPad, but the recent update implements support for third-party fonts (fonts not made by Microsoft) installed on your iPad.
If you are looking to learn more about Office 365 and iPad apps, contact us today to see how we can help.
Published with permission from TechAdvisory.org. Source.

August 7th, 2014

Security_Aug05_BWhen it comes to business security, many small to medium business owners and managers often struggle to ensure that their systems and computers are secure from the various attacks and malware out there. While there are a million and one things you can do to secure systems, one of the most useful approaches is to be aware of common security threats. To help, here are five common ways your systems can be breached.

1. You are tricked into installing malicious software

One of the most common ways a system's security is breached is through malware being downloaded by the user. In almost every case where malware is installed the reason is because the user was tricked into downloading it.

A common trick used by hackers is to plant malware in software and then place this software on a website. When a user visits the site, they are informed that they need to download the software in order for the site to load properly. Once downloaded, the malware infects the system. Other hackers send emails out with a file attached, where only the file contains malware.

There are a nearly limitless number of ways you can be tricked into downloading and installing malware. Luckily, there are steps you can take to avoid this:

  • Never download files from an untrusted location - If you are looking at a website that is asking you to download something, make sure it's from a company you know about and trust. If you are unsure, it's best to avoid downloading and installing the software.
  • Always look at the name of the file before downloading - Many pieces of malware are often disguised with file names that are similar to other files, with only a slight spelling mistake or some weird wording. If you are unsure about the file then don't download it. Instead, contact us as we may be able to help verify the authenticity or provide a similar app.
  • Stay away from torrents, sites with adult content, and movie streaming sites - These sites often contain malware, so it is best to avoid them altogether.
  • Always scan a file before installing it - If you do download files, be sure to get your virus scanner to scan these before you open the apps. Most scanners are equipped do this, normally by right-clicking on the file and selecting Scan with….

2. Hackers are able to alter the operating system settings

Many users are logged into their computers as admins. Being an administrator allows you to change any and all settings, install programs, and manage other accounts.

If a hacker manages to access your computer and you are set up as the admin, they will have full access to your computer. This means they could install other malicious software, change settings or even completely hijack the machine. The biggest worry about this however, is if a hacker gets access to a computer that is used to manage the overall network. Should this happen, they could gain control over all the systems on the network and do what they please on it.

In order to avoid this, you should ensure that if a user doesn't need to install files or change settings on the computer, they do not have administrator access. Beyond this, installing security software like anti-virus scanners and keeping them up to date, as well as conducting regular scans, will help reduce the chances of being infected, or seeing infections spread.

3. Someone physically accesses your computer

It really feels like almost every security threat these days is digital or is trying to infect your systems and network from the outside. However, there are many times when malware is introduced into systems, or data is stolen, because someone has physically had access to your systems.

For example, you leave your computer on when you go for lunch and someone walks up to it, plugs in a USB drive with malware on it and physically infects your system. Or, it could be they access your system and manually reset the password, thereby locking you out and giving them access.

What we are trying to say here is that not all infections or breaches arrive via the Internet. What we recommend is to ensure that you password protect your computer - you need to enter a password in order to access it. You should also be sure that when you are away from your computer it is either turned off, or you are logged off.

Beyond that, it is a good idea to disable drives like CD/DVD and connections like USB if you don't use them. This will limit the chances that someone will be able to use a CD or USB drive to infect your computer.

4. It's someone from within the company

We have seen a number of infections and security breaches that were carried out by a disgruntled employee. It could be that they delete essential data, or remove it from the system completely. Some have even gone so far as to introduce highly destructive malware.

While it would be great to say that every business has the best employees, there is always a chance a breach can be carried out by an employee. The most effective way to prevent this, aside from ensuring your employees are happy, is to limit access to systems.

Take a look at what your employees have access to. For example, you may find that people in marketing have access to finance files or even admin panels. The truth is, your employees don't need access to everything, so take steps to limit access to necessary systems. Combine this with the suggestions above - limiting admin access and installing scanners - and you can likely limit or even prevent employee initiated breaches.

5. Your password is compromised

Your password is the main way you can verify and access your accounts and systems. The issue is, many people have weak passwords. There has been a steady increase in the number of services that have been breached with user account data being stolen. If a hacker was to get a hold of say your username, and you have a weak password, it could only be a matter of time before they have access to your account.

If this happens, your account is compromised. Combine this with the fact that many people use the same password for multiple accounts, and you could see a massive breach leading to data being stolen, or worse - your identity.

It is therefore a good idea to use a separate password for each account you have. Also, make sure that the passwords used are strong and as different as possible from each other. One tool that could help ensure this is a password manager which generates a different password for each account.

If you are looking to learn more about ensuring your systems are secure, contact us today to learn about how our services can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
August 7th, 2014

Hardware_Aug05_BHave you ever taken your laptop to a presentation or meeting and forgotten your power bar? Many laptops have batteries that really won't last all that long when you really need them to, and it can be a pain to run out of battery at an inopportune moment. Luckily, there are a number of ways in which you can extend your battery life when it's running low. Here are six.

1. Adjust the brightness of your screen

A brighter screen will cause your battery life to decrease faster. If you are running low on power, try turning the brightness of the screen down as low as it can go while still remaining visible.

Many laptops, including most PCs and all Macs, have shortcuts on the keyboard that allow you to modify the brightness of your screen. On almost all laptops, screen brightness is indicated by a sun icon, and pressing the smaller sun will decrease the brightness. On most laptops you can either just press the key with the brightness labels on it to decrease the brightness, while others will require that you press the FN key and the key with the label.

2. Activate your laptop's battery saver mode

Most laptops have a built in battery management feature that allows you to enable different profiles based on how you are using the laptop. One of the more useful settings is Battery Saver or Eco Mode. These modes have been developed to help extend the battery life when your battery is running low.

When activated, they will often manually override settings like screen brightness and turn off unnecessary services or connections like BlueTooth. To activate this on PCs, you can usually click on the battery icon in the lower-right bar of the main Windows screen and select your power saving mode.

If you have a Mac, press the battery icon at the top and select Open Energy Saver Preferences. This will allow you to modify how your laptop saves energy, including when to turn the screen and hard drives off.

3. Unplug connected devices

Many USB devices you plug into your laptop like hard drives, mice, phones, etc. are actually powered by your computer. Therefore, if you are running off of the battery, you will likely see increased drain if devices are plugged in.

When you are running low on power, try unplugging devices connected by USB. This is especially important if you have plugged your mobile phone or tablet into your laptop to charge.

You should also look to make sure other connection methods like Bluetooth are off. Disconnecting devices should allow your laptop to last a bit longer.

4. Turn off keyboard backlighting

A common feature of many newer laptops is a backlit keyboard. While useful when you are in a low light situation and need to see what keys you are hitting, the backlight does use battery power and can decrease your battery life.

Most laptops allow you to turn the backlight off from the keyboard, much like the screen brightness. The location of these buttons will be different for each laptop, so be sure to consult your user manual if you can't find them.

5. Close unnecessary apps

When working on the computer, many of us will have more than one program open at the same time. Some of these programs aren't 100% necessary to the task at hand, and keeping them open will usually increase the drain on battery.

So, when your battery starts to get low, try closing apps and programs you aren't using. This is especially true for apps that require larger amounts of computer resources like Photoshop or any graphics heavy program. Closing these will give you a precious few extra minutes, or more, of power.

6. Simplify your activities

Finally, along with closing apps that you aren't using, try simplifying what you are doing. What we mean here is focus on one task. If you are writing a blog article, close everything not related to writing including communication apps like email, instant messaging, etc.

The goal here is to try and stay in the same window or program, as switching programs will increase the drain of the battery. Sure, it won't be a massive spike in battery usage, but staying in the same window or app will help increase the time you'll be able to use your laptop on battery.

If you have a laptop and are looking for ways to get more out of your battery, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
August 6th, 2014

BCP_Aug05_BMost IT experts will agree that in order for a business to survive, they need some sort of recovery or continuity plan in place. Regardless of the type of plan, or systems integrated, all systems need to have a back up mechanism. In the last article, we took a look at four tips to help improve your data backups, and continue this article with the final four.

5. Automate your backup

It can be tough to actually remember to back up your files, especially if your business is busy. Therefore, you could look into an automated backup solution. At the very least, you should set a schedule as to when backups are conducted and set what is being backed up. While this isn't a full automation, a schedule will help.

If you are using solutions like the cloud or NAS (Network Attached Storage), you can usually automate the process by selecting which files and folders to back up and when. The software that powers these solutions will then do this automatically.

Ideally, your backups should be carried out automatically to ensure your data is available should you need it. But you should check periodically to ensure that your data is actually being backed up. This is especially true if you are backing up other systems, as there have been cases where employees have become frustrated by the backup process and simply turned it off. The business owner, thinking their data was being backed up would be in for a bit of a shock when systems crashed, if this was the case.

6. Back up your backups

Redundancy of your backups is just as important as actually backing up your data. You should keep a backup of your backup in case something happens to your original backup. While this doesn't have to be carried out as often as the 'normal' backup, this should be done on a regular basis.

In order to really ensure backup redundancy we recommend that if your main backup is kept on-site, then the secondary backup should be on another storage medium that is kept off-site.

7. Don't forget data stored on non-physical drives

What we are referring to here is the data stored on different services like your email, social media, and non-physical locations. This is especially true if you say have you own servers. It's highly likely that there is data stored on these services as well, and should they go down and you haven't kept a backup, you may lose important information.

Essentially, think about critical data that is used in the company, but isn't physically kept on computers. It may feel like this is going a step too far with backups, especially for businesses who use email services like Exchange and Gmail. However, while the chances of these systems going down are incredibly rare, it could still happen. Therefore, you should conduct a monthly to bi-yearly backup just to ensure that data is there somewhere should something happen.

8. Test your backups

Finally, it is beneficial to actually test your backups from time-to-time to ensure that they are not only working but the data is actually recoverable. If you do a trial run on recovering your data, you can get a good idea of how long it will take to retrieve this information when you actually need to recover it. You can then take steps to optimize this and let the relevant people know.

Also, testing is a good way to discover any problems, e.g., if someone has disabled backups, or one solution isn't working. This will ensure that your data is there when you need it.

If you are looking to integrate a data backup solution, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

August 5th, 2014

gloStream_Aug05_APhysicians have little reason to engage in telemedicine because they typically aren’t reimbursed for services rendered virtually - but now two Mississippi senators are seeking to change that.

The Telehealth Enhancement Act, introduced by Senators Thad Cochran and Roger Wicker, alters Medicare payment policies to cover telemedicine, among other things.

Essentially, this bill's goal is to Free doctors to more widely practice telemedicine, beyond that, it better serves patients and saves taxpayer dollars.

It’s particular important in poverty-stricken and rural areas such as Mississippi (which is widely considered both the poorest and the unhealthiest U.S. state) - because, according to Wicker, "Telehealth cuts down travel time and increases access to specialists for residents in many rural areas who do not live near these essential health-care resources."

The ambitious effort, which appears to have 20 early bi-partisan supporters, is supported by the American Telemedicine Association (ATA), which has also supported previous iterations of the bill, including the Telehealth Enhancement Act of 2013.

As health-care organizations begin to implement services such as telemedicine, revenue cycle management will become even more important. As a practice, you have to get paid for the services that you render, even when they’re rendered over the phone. gloStream Revenue Cycle Management services can help. With increasing technologies such as telemedicine driving greater complexities, your practice needs someone that can provide simplicity and cost savings.

Contact us today to learn more about how a gloStream Revenue Management solution can help your business get the most out of any billing situation.

Published with permission from TechAdvisory.org. Source.

Topic gloStream