Blog

March 13th, 2014

WindowsPhone_Mar10_BThe Windows Phone - Microsoft's mobile operating system - is one of the very first platforms to ever power intelligent mobile phones. Considering how strong of an impact it’s brought to the mobile world, it’s no surprise that business owners are slowly shifting to the Windows Phone platform despite how Android and Apple are currently dominating the industry. The features that Windows Phones can offer to the businessmen just makes it impossible to resist buying one.

While there’s a plethora of reasons as to why business owners are moving to the Windows platform, these three powerful ones will give you a good idea of why people are making the shift.

Office apps, Lync and Outlook

Windows Phones have access to a number of Windows apps including the powerful Office suite which can turn your phone into a mobile office. By using the various Microsoft Office apps, you can share, access and edit your office documents all in one place. You can then sync all of the documents to SkyDrive, Office 365, or SharePoint sites after you’re done editing.

Are you a huge fan or avid user of Outlook tasks and calendar? If you are, then you’ll love how you can sync your Outlook tasks with your Windows Phone and have access to all of your messages, tasks and calendars at the touch of a button.

Beyond the core Office apps, there are also apps like Lync which allows for voice and video communication. Using Lync Mobile can be a game changer for your business. You can view your colleague’s availability, chat with individuals or groups through Instant Messaging, all from your phone.

Encryption and security

Viruses, hackers or malware can put you in a lot of trouble if left unchecked. Not only is it a good idea for business owners to make sure that their system is well optimized, they need to also make sure that their security is robust as well.

The Windows Phone has a trusted boot process that ensures only validated software runs, meaning that if software hasn't been validated by Microsoft, it won't be allowed to run. It’s also the only phone with native support for Information Rights Management that you can use for your business to protect critical and sensitive data.

Have you misplaced your phone before? If you answered yes, then you won’t have to worry as much if you misplace your Windows Phone as it has several layers of protection against that.

Here are some of the features that you can use:

  • Password or Pin
  • Remote wipe
  • Tools that you can use to find lost phones included in the Windows Phone management site

Have all of your contacts in one place!

The Windows Phone allows you to see all of your contacts on Hotmail, Messenger, Outlook, Facebook, LinkedIn, Twitter, Google and all other compatible email accounts. If you’re a Skype user, you can also see your Skype contacts. The neat part is, you can customize your phone to show from which source the contacts are coming from. So if you want only the contacts from Facebook and Skype to display on your phone, you can customize your phone to show just that and disable the other sources like LinkedIn etc.

Once you tap a name, you can then see a consolidated contact card showing all of the information you have about that specific contact. This includes all the methods to communicate, conversations, recent calls and even their social media activity.

This feature is especially helpful when building relationships with thought leaders and the influencers in your niche. You can easily be updated on what they’re doing giving you some more insight on how you can implement their techniques in your business. Using this to study your competition’s activities is another effective way of using this feature for your business.

A lot of business owners are shifting to the Windows Phone platform and they’re right in doing so. The features mentioned above can give an advantage over the competition and help boost business to greater heights. And the best part is - we’re just on the tip of the iceberg with all the features that Windows Phones have to offer.

Do you want to know more?

If you want to know more about how you can use your Windows Phone to better your business, then give us a call now and we’ll help you.
Published with permission from TechAdvisory.org. Source.

March 13th, 2014

AndroidPhone_Mar10_BThe smartphone is really more mobile computer than actual phone, especially with the ever increasing number of apps and features available on many models. That being said, they are still the main communication tool for people. Many businesses rely on the SMS or text, and with Android phones, especially new ones, it may be tough to figure out where exactly you can find these messages.

On the vast majority of Android devices there is more than one app that supports text messages. Here is an overview of the apps and how you can find text messages on your Android device.

The stock 'Messages' app

On almost all Android devices, especially those that use what's called an overlay (the device manufacturer's take on Android), there is the stock Messages app. When you first set up your phone, this is the app that will allow you to view and send messages by default.

Most devices already have a shortcut to this app on your device's home screen, usually in the drawer at the bottom of the screen. It usually looks like a speech bubble or an envelope with the words Messaging below it.

  1. Tapping on this app will open your text messages allowing you to read, send and reply to any messages. If you can't find this app, try:
  2. Clicking on the Apps icon on the bottom of your phone. It is usually represented by two rows of grey dots.
  3. Looking through the apps that come up. You are looking for an app with any of the icons listed above, or is called Messaging or SMS.
  4. Tapping on the app once you find it.
If you like, you can press on the app's icon for a second or two and then drag it to your device's Home Screen in order to place a shortcut there.

Google Hangouts

On new Google Nexus devices - especially the Nexus 5 - you probably won't find a messaging app. That is because Google has eliminated it, instead turning Google Hangouts into the new text messaging app.

Hangouts started as the instant messaging platform of Google+ and was then introduced as the new version of Google Chat, and finally the messaging platform on Google devices. In other words, Google Hangouts is the one app for instant messaging and texts across Google's platforms.

If you have the Hangouts app installed on your device, your text messages should show up when you open it. If you can't find your messages/would like to use Hangouts as your SMS app you can do so by:

  1. Opening Hangouts and signing in (if you need to) using your Google account.
  2. Pressing the three vertical squares at the top-right of the screen.
  3. Selecting Settings followed by SMS.
  4. Tapping on SMS Enabled followed by Default SMS app in the window that opens.
  5. Selecting Hangouts.
Your text messages should show up within a few seconds in the main hangouts messaging screen.

Which should I use?

This is a question some users have asked, as it can be slightly confusing as to which app they should be using. The true answer to the question is either! The stock apps, and Hangouts both offer full text messaging capabilities, it really comes down to which you prefer. Some apps present SMS messages in a clear and easy to read manner which some people prefer over Hangouts, while Hangouts is preferred by others, especially Google users.

If you are looking to learn more about the features of your Android phone, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

March 12th, 2014

Facebook_Mar10_BFacebook is well known as a company that embraces change, introducing them on a regular basis. Many of these changes are often related to the Terms of Use or other policies Facebook has for users. Over the past few months, the company has integrated a number of changes to the Pages policy, more specifically to the Promotions section. It is these changes that businesses should know about.

Background on Facebook Promotions

Business that have Facebook profiles orient the majority of their activity around their Page. Much like a user's profile this is where all the content and information about and from the business is posted. When business Pages were first launched many companies started to join and run promotions, often to the point of spamming or at least annoying users.

To curb this, Facebook implemented a series of regulations as to how companies can run promotions. Break these regulations and you could see your posts and content punished in the form of showing up lower on user's News Feeds, or not at all. This is obviously something many companies don't want, so it would be a good idea to keep up with the rules supporting how you can use the platform for promotions.

The problem with this is that it's easier said than done especially since Facebook is known to change regulations on a regular basis, often making it hard for businesses to know whether the promotion they are running meets regulations or not. In recent months, Facebook has actually changed their Page guidelines around promotions, actually eliminating some that you should be aware of. Below are four of the old guidelines along with the recent changes made.

Old guideline 1: Promotions on Facebook must be administered within Apps on Facebook.com, either on a Canvas Page or a Page App.

This guideline meant that if you wanted to run a promotion, you had to use an app from facebook.com, usually on your Page. Facebook dropped this rule in the summer of 2013, and now allows businesses to use third party apps (not developed by Facebook) to host a promotion on their Timeline.

Old guideline 2: You must not condition registration or entry upon the user taking any action using any Facebook features or functionality other than liking a Page, checking in to a Place, or connecting to your app.

This guideline stated that you could not have a promotion where people can enter by using Facebook features, for example liking a post or commenting on it. With the removal of this guideline, you can now encourage people to enter a promotion by liking a post or commenting on it.

You can't however ask your fans to enter a contest by sharing the promotion on their timeline.

Old guideline 3: You must not use Facebook features or functionality, such as the Like button, as a voting mechanism for a promotion.

In conjunction with the change above, Facebook had to also allow users to vote using the established features. The most common example of this is a promotion that encourages users to comment which counts as an entry. Then others vote on the comment they like by pressing Like. The comment with the most likes at the end of the promotion wins.

Old guideline 4: You must not notify winners through Facebook, such as through Facebook messages, chat, or posts on profiles (timelines) or Pages.

This has been removed and Facebook is now allowing businesses to contact promotion winners through a status update or a direct message. You can also use other methods such as direct email, an update on a blog or even another social media service like Twitter.

While Facebook has removed some of the guidelines, they didn't get rid of all of them. It would be a good idea to read their guidelines for Facebook Pages which cover not only how to use promotions but your Page properly.

If you are looking to learn more about using Facebook as a part of your marketing strategy or to represent your business, contact us today.

Published with permission from TechAdvisory.org. Source.

March 12th, 2014

Windows_Mar10_BSo we’ve all heard about how amazing keyboard shortcuts are and how they can help you with accessing your apps in a snap, right? But the question is, are we using them? An even better question would be, how do you create keyboard shortcuts to open apps on our desktop? This article details the steps to creating keyboard shortcuts to open apps on your Windows 7 and 8 desktop.

These steps will help you create keyboard shortcuts which allow you to open apps on your Windows 7 or 8 desktop.

Windows 7

  • Right click on the desktop shortcut of the application.
  • Click Properties and a popup will appear.
  • Click the Shortcut tab.
  • Scroll to the section where it says Shortcut key. Enter a Shortcut key followed by a combination. They key combination should either be ctrl + alt + a number or a letter OR ctrl + shift + a number or a letter.
  • Click the Apply button on the lower right part of the popup box.
Once you have established the shortcut, go to your desktop and give it a try. Be sure that when you establish the shortcut you take note of the key strokes in the section. If you want to use another key aside from Ctrl, press it instead. We recommend Shift or Alt.

Windows 8

  • Go to the start menu
  • Right click and a menu at the bottom will appear. Click the Start Apps button on the lower right part of the page.
  • Right click on the app that you want to assign a keyboard shortcut to and click Open File Location from the menu at the bottom.
  • Right click the shortcut and select Properties.
  • Enter a combo key in the Shortcut Key box. They key combination should either be ctrl + alt + a number or a letter OR ctrl + shift + a number or a letter.
  • Click the Ok button to assign the shortcut.
Keyboard shortcuts used to open programs may not seem to be a big deal to some, but for business owners, knowing these simple tricks can help us focus on the more important things like growing our business.

If you have keyboard shortcuts or tricks for Windows 7 and 8 that you find very useful, please share them in the comments section below.

You can also call or email us for any inquiries, we’d be more than happy to help.

Published with permission from TechAdvisory.org. Source.

March 11th, 2014

Office365_Mar10_BA highly optimized PowerPoint presentation can sometimes spell the difference between a closed sale or a missed one. It’s for this reason that business owners take the time to painstakingly optimize presentations in order to greatly influence their prospect’s decision about buying their products or services. If that’s what you’re hoping to do, then this article is what you need.

Choose a font size and style that can be seen by your audience from a distance

There is no point in creating a PowerPoint presentation if your audience can’t even see or understand what’s on your slide. One of the best ways to ensure that your audience does in fact understand what’s written is for you to use the proper font size and a simple font style.

You have to consider how far back your audience might be sitting when watching your presentation along with the technology you will be presenting on. For example, if you are in a theater using older projection technology, it may be hard to read certain types of font, colors, etc. So it is better to use a larger font size and contrasting colors.

If you can, try to practice the presentation ahead of time and sit at the back to see whether your slides can be seen and read.

Emphasize on the information and not the look of your slides

Don’t ever compromise how your information is presented for the sake of how the slides look. Remember that the point of doing the presentation is to convince your audience to act and not to impress them with a beautifully made presentation.

In order to do this simply create your presentation with only the information your audience needs. Leave out any visuals and focus on outlying the information first. Once you have the information on the slides, then you can add the effects and visuals, being sure to keep them minimal so the information shines and is highlighted.

Avoid handing out printouts of your presentation

One of Seth Godin’s - a marketing and presentation guru - tips for avoiding a really terrible PowerPoint presentations that focus on selling products or services, is to have a maximum of 6 words or lines per slide. The slides are more for points that you will talk about and expand upon. Anymore than that is less than ideal.

Now imagine what would happen if you give your audience a print out of your presentation. They probably won’t be able to make out what your message is since there are only a maximum of 6 words per slide. Beyond that, note packages often lead to people reading ahead and paying attention to the notes in front of them, rather than you, the speaker. Plus, the rustling of paper when people flip pages can also be distracting for the audience and presenter alike.

What we suggest is instead at the beginning of the presentation note that you will make the presentation available online after the presentation is over and providing scrap paper or notebooks for people who wish to take notes. That being said, if the presentation you are giving in educational, notes with a copy of the slides would be a good idea, but be sure to keep the content of the actual slides minimal, more just talking points.

Be consistent

Whether we’re talking about the message that you’re trying to convey, the theme of your slides or the tone/pacing of your presentation, you have to be consistent.

The more consistent you are, the more focused your audience will be. This is because consistency helps establish and give clarity to your message, making sure that it doesn’t fall through the cracks.

Phrase your points in a way that it talks directly about the benefits

We all like to be on the receiving end of something good right? If you focus on telling your audience about the benefits that they can acquire, chances are they’ll be very attentive because your presentation is all about their benefits.

These PowerPoint presentation tips can help you get more results out of your presentations. If you are looking to learn more about how you can leverage PowerPoint for better presentations, contact us today to see how we can help.

Published with permission from TechAdvisory.org. Source.

March 7th, 2014

Productivity_Mar03_BWhen it comes to productivity, many business owners rely on to-do lists. However, writing an effective to-do list can be quite a challenging task. Though a lot of people jot down their tasks for the day or week ahead they don't always fully realize the benefits of their list because it is either poorly crafted or even missing items. The result is decreased effectiveness. Hopefully our tips will help you create an effective way forward to boost productivity.

Here are 5 tips which will help you devise an effective to-do list:

Add a notes section

A notes section is a general area for all the tasks in your to-do list. Its main purpose is to provide you with space to add notes about your tasks. Or, instead you can use this area to type in challenges that you encountered when handling specific tasks.

On the flip side, it could also contain the best practices that you employed which enabled you to finish the task effectively and efficiently. These notes are important because by revisiting these jottings you can learn from them and be better able to optimize your way of doing things and your approach.

Prioritize

Ignoring client meetings because you're supposed to be fixing your cabinet, for example, based on what’s written in your to-do list, is a sure fire way of negatively impacting your business.

Your to-do list needs to be devised in such a way that there is a clear sense of priority. The most important tasks should be added to the top most part of your list just to make sure that you don’t miss these and they are tackled and completed first.

Break down your tasks to bite-size activities

Can you imagine writing down 'work' in your to-do list? Having a to-do list with broad topics like this won’t help you in the slightest bit.

You need to break down your lists into more specific tasks so that they provide the clarity that you need to achieve. Here’s a good example of a well-constructed list:

  1. Send 20 outreach emails to prospects.
  2. Discuss with the team the concept of having a systems' mindset.
  3. Review the offer of client X and decide whether to accept it or not.
Notice how the examples above are more tangible compared to simply writing down 'work'? With a list like the one above, you should be able to comfortably tick each task with a clear idea of when it has been completed.

Add a deadline whenever possible

Adding a deadline helps you gauge your output. By being able to see whether you’re lagging behind you can make any necessary changes.

A deadline also prevents you from procrastinating since you’ll be more conscious of time and a definitive end point.

Be realistic

Adding a week's worth of tasks to your daily to-do list will just discourage and frustrate you. Be as realistic as you can when writing up your list. If you honestly think that you can’t finish all of the tasks within one day, then add some of them to the next. That way you won’t be frustrated with a long list of tasks that you haven’t completed at the end of each day.

If you are faced with productivity issues and are struggling to get the kind of output you're hoping for in your business, then put giving us a call at the top of your to-do list.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
March 6th, 2014

VoIP_Mar03_BIt’s widely known how the benefits of having a VoIP system greatly outweigh the costs or of simply not having one. Not only are you able to utilize the great variety of features that it offers, but the fees are also usually very manageable too. The only question many have regarding VoIP is, whether they are getting the best system.

Consider these tips when choosing a VoIP system and you'll stand a much better chance of ending up with the best one for your business:

The cheapest ones aren’t always the best

Just like bidding for projects, you need to be wary of those systems that offer full services at incredibly low prices. Don’t be tempted with how low the fee might be, as in the long run, you might end-up with a system you're not happy with. You don't want dissatisfied customers because they won't be able to reach you, or a system that's not a good fit for your business.

A good way of going about this is to test the service to see if the quality is in fact on a par with what you’re looking for. Another factor to consider is how seamlessly the new VoIP system will integrate with your business

Think about what your phone system’s key roles are

When you have a clear idea of the “what”, your “how”, “when” and “whom” will be a lot easier to determine. This is where you determine what kind of features you’ll need your VoIP system to have. Consider whether you need voicemail, auto-attendant or voicemail to email capabilities (among many others). Once you have a clear picture of what you need, you’ll have a better idea of which package or provider to obtain your VoIP system from.

Review different packages

There are many packages that are packed with features, making them seem incredibly appealing. Don’t get carried away with how seemingly amazing these packages are though. Instead, focus on what your business needs are and stay within the bounds of these demands. There is no point in having unlimited calls to Canada or other countries when your customers are based in the US, for example.

Look for excellent customer support with an almost zero downtime record

Regardless of how seemingly perfect and tailor-made your system is to your business, if you’re experiencing a lot of downtime from your provider it just isn’t going to work. You need to do a background check on your provider to make sure that their system has a near zero downtime.

Another factor to look into is their customer support. You’ll always encounter situations where you have a question about the system, such as a technical issue or maybe even to ask about upgrades. In cases like these, your provider must have an excellent customer service so you know that your questions and issues are going to be dealt with properly and quickly.

Work out what the real costs are

Don’t just think about the package that’s being sold, think about the equipment you’ll need and the manpower needed to get the system up and running. As your company grows, you’ll have to add more users to your system too. You have to think about the costs relating to upgrades and purchasing add-ons.

If you only consider the upfront payment and neglect the upgrades, maintenance, and any other factors of operating with a VoIP system, chances are you might end-up spending more than expected.

If you are looking for the perfect VoIP system, then we can help. Contact us now for our expert advice.

Published with permission from TechAdvisory.org. Source.

Topic VoIP General
March 6th, 2014

Security_May03_BEnsuring the security of your systems and computers can sometimes seem like a full time job and an uphill battle, especially with the increasing number of security issues being discovered. From bugs in software to malware, there is almost always some attack challenging the system security and potentially leading to a security breach. The other week a number of articles highlighted a bug in Apple's systems that poses a potential security flaw.

About the bug

News broke on many security websites mid-February about a potentially critical security flaw in Apple's systems following the company releasing an update to their mobile operating system, iOS.

The update notes released by Apple noted that the patch "provides a fix for SSL connection verification." This is a fairly common update as it is aimed at improving the security of communications between websites and the device. However, security experts found out that without the update attackers who can connect to a network are able to capture sensitive information being sent in banking sessions, email messages, and even chat messages using what's called an SSL/TSL session.

What exactly is SSL/TSL?

Secure Sockets Layer (SSL) and Transport Layer Security (TSL) are used in networks to essentially establish an encrypted link between a server and your computer. They are most commonly used to secure websites and the transmission of data. Take a look at some websites and you may see a padlock on the URL bar, or https:// in the URL. This indicates that the website is using SSL or TSL encryption to protect the data that is being transmitted e.g., your bank account information on a website.

In other words, SSL and TSL are used to ensure that information is exchanged securely over the Internet.

What was the problem and what software was affected?

It was found that there was a bug in the code Apple's software uses to establish a SSL connection which causes the whole SSL system to fail, potentially exposing data that should have been encrypted to anyone connected to the network with the right tools.

According to security experts, this bug has been found to affect devices running older versions of iOS 7, OS X 10.8 and newer, Apple TV, and possibly iOS 6. It is important to note that the bug is only found in Apple's SSL technology. Any app that uses Apple's version of SSL could be affected.

Has Apple solved this?

Luckily, Apple has released updates to all of their devices that should solve this security exploit. If you have not updated your device or computer since the middle of February you could be at risk.

How do I prevent my systems from being affected?

The first thing you should do is to update all Apple related apps and devices, including all mobile devices. If you are unsure about whether your apps are secure enough, try using another app, especially another browser. The reason for this is because browsers like Chrome and Firefox all use a different SSL technology and are unaffected by this bug.

You should also remain vigilant and not connect to any open or public Wi-Fi connections or even secured Internet connections that could be easy to break through. Basically, as long as you update you should be fine. However, it may be worthwhile using another browser if you are really worried about whether you have a secure connection.

If you are looking to learn more about this security flaw, or how you can secure your business from threats like this, contact us today. We can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
March 5th, 2014

BusinessValue_Mar03_BMany business owners are looking for different ways in which they can connect with their customers while also building a company brand or adding value to their products or services. While a business website and a presence on social media sites can be a big help, blogging can sometimes be a better way to connect with your customers and potential customers.

If you're looking to get people more involved and connected with your company, spread your brand image and message, and perhaps establish your company as an industry leader, then blogging might just be the answer.

There is little doubt that companies that blog effectively do see an increase in overall value. That being said, it can be a challenge to develop and maintain a successful blog.

Here are 7 tips for businesses looking to start a blog or develop an existing one into a more successful platform:

1. Define your topics and your audience

As with almost every business process, there needs to be a solid foundation on which to build your blog, such as the topics you write about and your audience.

Take a minute to establish who your target audience is, such as your average customer. Pick some basic characteristics that cover the majority of this group. Focusing on who you are writing articles for can make writing not only easier but more relevant and effective.

Many of the most successful business blogs choose blog topics based on their services or products and news. The key is to select topics based on what you think your audience will find useful or interesting. You might not want to spread your blogs over too many topic areas as these can be hard work to cover on a regular basis. About 4-8 is a good amount to aim for.

2. Be consistent

With defined topics and a target audience in mind, you are well on your way to establishing a solid foundation for your blog. The next element is to devise a calendar of how often you write blogs and cover certain topics. If, for example, you picked four topics this could equate to one article a month for each topic.

What you are striving for is consistency. You should be writing and posting a new article at least once a week, or more. If you establish a calendar based around your topics you will find it easier to write content on a regular basis and soon it will become a natural part of your weekly tasks.

3. Be relevant

Even with defined topics, it can be a struggle to come up with new ideas for blogs. It can be tempting to write about a new product or feature, but you have to be careful that it doesn't read too much like boring marketing material.

Instead, focus on what your audience would like to read. Often the most successful articles are those that answer common questions asked by clients, or talk about how a product or service can help a client. Other articles could be related to your products rather than directly about them. For example, if you own a coffee shop then writing about food that goes well with coffee might be an interesting blog idea.

Personal opinions can provide an interesting perspective and many readers find these types of business blogs refreshing. However, you do need to be careful of ostracizing those who might not agree with you or putting people off with negative blogs.

4. Don't forget the CTA

Remember, your business blog needs to have a purpose: You want to not only develop interest in the company, but to drive business. At the end of most if not all of your articles you can include a call to action (CTA) that suggests to the reader to contact you, come in for a visit or email.

5. Keep articles easy to read

It can be tempting to write a 4,000 word article with a ton of great information. Google and many search engines do look positively at long-form content and this might work well for your search rankings. The only problem is that when many of us read articles online we skim them, looking for salient points and skipping up to 90% of the article.

To that end, keep articles on the shorter side - around 500-1,000 words. Use shorter sentences and headings like H3 and bold to separate content and make it more scannable. Writing a longer article? Split it into two, three or even four parts. This helps drive interest to return to check out the new parts when they are posted.

6. Promote and share your content

Share your blog content on your social media profiles. This increases the reach of your blog, but also drives traffic to your website. You can put an easy to see link to your blog on your homepage and even in email headers.

Many writers also find success in contributing, or writing a blog for other websites. This helps not only spread your ideas, content, and company name, but can also help find content for your blog as other writers contribute to yours. Try contacting friends and colleagues to see if they would like you to write a post for their blog.

7. Remember you don't have to be the only contributor

Finally, you don't have to be the only person writing your blog. Ask your employees if they have any article ideas they would like to write about. The more writers contributing, the more content there is. This also takes the pressure off of you having to develop, write, and post everything, as well as offering a different voice for variety.

If you are looking to launch a blog, contact us to see how we can help.

Published with permission from TechAdvisory.org. Source.

March 5th, 2014

iPhone_Mar03_BWhether it’s for business reasons or your own personal daily tasks, knowing how to take screenshots with your iPhone can be really useful. If you’re one of the many people who aren’t familiar with how to do this, then we'd like to teach you how. You can also learn about how you can really benefit from this feature.

How exactly do I take screenshots on my iPhone?

To start taking screenshots just follow these simple steps:
  1. Hold down the lock button at the top of your iPhone.
  2. Double tap your home button as you hold the lock button down. You should see the device snap a picture of your screen.
  3. Open your camera roll by going to the home screen and tapping on your photo gallery, and you should see the image there.

How are screenshots useful?

There are several benefits of taking screenshots, but here are just a few:

Product reviews

If you have a product, or are looking to share a review about one that you have downloaded to your phone, take a screenshot of it so that you can use this to greatly enhance your product reviews. This works best for something on your phone that can be hard to capture by a camera.

For example, if you own a product (like software or a mobile app) and your team put a lot of effort into improving its UX (user experience), simply describing it in text won’t justify how amazing your product really is. You can take screenshots of the open app so readers can better appreciate the qualities of your product.

Tutorials

Aside from videos, what better way to demonstrate tutorials than using screenshots and combining these with descriptive texts.

An example might be teaching an employee how to send an email on their iPhone. Can you imagine creating a tutorial on that with text alone? Imagine the difference if you have screenshots along with this texts.

Highlighting something

If you are reviewing a document or image on your phone and would like to highlight a problem or point that you see on the screen, try taking a screenshot and attaching it to an email where you describe what you are seeing and the changes. This helps the recipient visually see what you see and maybe even fix it.

Troubleshooting or showing errors.

Instead of writing down any problems you’re seeing on your iPhone and describing it to your support team through text, wouldn’t it be much better for both parties if you showed them a screenshot of the error?

Not only can this save time but it also zeroes out the chances of misinterpretations or false assumptions, since your support team can see the actual error themselves.

Contact us if you have any inquiries or even suggestions. We look forward to hearing from you.

Published with permission from TechAdvisory.org. Source.

Topic iPhone